Acurus can assist retail organisations with creative solutions
across the whole infrastructure stack. We are exceptional at
designing national private networks tailored to your organisation,
while reducing costs.
This all starts with a conversation about what you need
to deliver across your networks, where the delivery points are
and what technology is available for that specific scenario. Our
Hybrid Retail design will ensure real improvement on all key retail
components including:
- Network performance
- Network reliability
- Management and support
- Customer care
- Redundancy
- Customer confidence
- Ongoing costs
Hybrid Retail is a fully managed national private
network, where all layer 3 network design, router configuration,
real-time monitoring, and ongoing network management is provided.
This solution offers a more comprehensive support package than
other ISP's, providing support down to the application layer of the
network, allowing for the troubleshooting of performance issues or
unscheduled outages within minutes or hours, rather than days or
weeks.
Our network management tools, place the Hybrid Retail solution
above and beyond traditional WAN offerings. Our deep dive traffic
analysis tools are able to examine the flow of traffic into data
centers, intranet and internet links. This is used to assist IT
helpdesk services with troubleshooting tasks such as
identifying individual computer's use of bandwidth and
applications, or identifying which services are
being run over the network.
We provide our customers with real-time high level
management dashboards, which can be customised to represent IT
resources geographically, as logical Visio
diagrams or as actual photographs of racks, switches, routers,
servers etc.
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