Hybrid Retail Networks

Acurus can assist retail organisations with creative solutions across the whole infrastructure stack. We are exceptional at designing national private networks tailored to your organisation, while reducing costs.

This all starts with a conversation about what you need to deliver across your networks, where the delivery points are and what technology is available for that specific scenario. Our Hybrid Retail design will ensure real improvement on all key retail components including:

  • Network performance
  • Network reliability
  • Management and support
  • Customer care
  • Redundancy
  • Customer confidence
  • Ongoing costs

Hybrid Retail is a fully managed national private network, where all layer 3 network design, router configuration, real-time monitoring, and ongoing network management is provided. This solution offers a more comprehensive support package than other ISP's, providing support down to the application layer of the network, allowing for the troubleshooting of performance issues or unscheduled outages within minutes or hours, rather than days or weeks.

Our network management tools, place the Hybrid Retail solution above and beyond traditional WAN offerings. Our deep dive traffic analysis tools are able to examine the flow of traffic into data centers, intranet and internet links. This is used to assist IT helpdesk services with troubleshooting tasks such as identifying individual computer's use of bandwidth and applications, or identifying which services are being run over the network.

We provide our customers with real-time high level management dashboards, which can be customised to represent IT resources geographically, as logical Visio diagrams or as actual photographs of racks, switches, routers, servers etc.

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