Acurus

How Acurus assited Actrol to reduce their communication costs by more than 40% p/a. The solution also provided a noticable performance improvement and additional network resiliance. All of this was achieved through creative network design and by leveraging the latest technologies available.

Serviceworks needed to build a cost effective multi-tenant hosted IT platform for complex Customer Information System (CIS) billing engines, that stood up to the challenges of rapid growth, and ran business critical market transactions every day.

Crawford and Company engaged a well-known tier-1 professional services provider to install new virtual server infrastructure. Two full time resources were deployed and one week behind schedule the system was not functioning as promised. Acurus reverse engineered the deployed hypervisor farm and supporting ethernet switch infrastructure,  quickly identified miss-configuration issues and were able to get the solution up and running within a single day.

Becton Property Group put to market an IT managed services tender that would engage appropriate organisations to provide staff augmentation services, mentoring of junior staff, strategic collaboration of IT direction and project implementation services. The primary aim is to work collaboratively with the core IT group to improve operations and enhance productivity.

Constant case growth, electronic records management and the growing service requirements of the business itself created a real data backup and disaster recovery challenge for MolinoCahill support staff.  Acurus designed a full offsite replication and backup solution, utilising low cost current technologies such as VPLS over DSL and Microsoft Data Protection Manager to replicate data offsite in near real time. This solution brought the Return to Operation (RTO) down from 72 hours to 6 hours.

This case study showcases our ability to get to the bottom of longstanding technical pain points quickly, and then moving the customer onto a cost effective maintenance program. Ultimately lowering ongoing IT support costs. 

This is a testimonial which demonstrates our technical aptitude and our ability to work through emergency situations quickly.

It also highlights our exceptional attention to customer service, backed up by ongoing customer care.